Terms of service

1. The website www.saltinmycocoa.com (the “Website”) is owned and operated by saltinmycocoa (the “Company”, “Us” or “We”). This Terms and Conditions of Use (the “Terms of Use”) of the Website is entered into between the Company and any viewer or user of the Website (referred to as “You”, “Yourself” or “User”). This Terms of Use provides the manner in which the Company grants You permission to access, use, avail Our Products/Offerings via Website/phone numbers available on the Website / Facebook (the “Platform”). Should you not agree to the Terms of Use/ Privacy Policy or any other policies, You may not access the Platform. 2. We may receive Your personal information including name, phone number, e-mail address, address, credit card information, bank information, etc. 3. In order to avail of the Services, You will be required to register Yourself on the Platform and create an account (“Account”). You will be responsible for maintaining the confidentiality of the Account information. Further, You shall be responsible for all activities through Your Account. 4. Services are available in the cities/ locations which are indicated on our Platform at http://saltinmycocoa.com/(“Places of Service”). We provide the Services from 11:00 A.M to 8:00 P.M only. 5. The delivery time quoted to You upon order confirmation is an approximate estimation and may vary. 6. The Services are available in respect of the items on the menu available on the Platform at http://saltinmycocoa.com/ (“Item/s”). You agree and acknowledge that provision of the Services is subject to the availability of the Item You order, the delivery address, etc and other crucial factors. We will keep You informed of any changes in the order at the time of confirming your order. 7. You represent and warrant that (i) You are not incompetent/ barred under the applicable laws to enter into this agreement; (ii) all the information provided to us are correct and accurate; (iii) You shall not impersonate any person or misrepresent Your identity or affiliation with another person; and (iv) The Services availed are not for resale or for any illegal benefits. If You are a minor and hence not competent under law to place orders, Your parents/ guardians may place the order on Your behalf. In such an event, Your parents/ guardians shall be liable for any breach of the Terms of Use. 8. If You are using the Platform on behalf of any person/ entity, You represent and warrant that You are authorized to accept these Terms of Use on behalf of such person/ entity. Further, You and such person/ entity agree to be jointly, severally liable and indemnify Us for violations of these Terms of Use. 9. We will contact on the phone number/ e-mail id provided to Us upon You placing an order to confirm the details of the order, the price paid/ to be paid and estimated delivery time. You shall not be entitled to cancel the order once You have received the above confirmation from Us. If an Item You ordered is unavailable post confirmation of the order, We will inform You of such unavailability. In which case: i. If You have made the payment: You will be entitled to cancel the order and refund of the full amount paid for the Services. ii. If You opted for Cash on Delivery: You will be entitled to cancel the order. 10. We reserve Our sole right to cancel Your order if: i. We cannot reach You to confirm the order. ii. The delivery address provided by You is not within the Places of Service. iii. Failure to deliver your order due to lack of necessary information. iv. Unavailability of the Items ordered. v. Failure due to reasons beyond Our reasonable control, due force majeure events including but not limited to acts of God, floods, fire, earthquake, acts of terrorism, war, strikes, legislation or restriction by any government or other authority, etc. 11. At the time of placing an order or upon its delivery, You shall pay Us the total amount for an Item. You can pay by credit card or debit card or net banking at the time of placing an order or You can pay by cash at the time of delivery. For an order, You shall provide customary billing information such as name, billing address and credit/ debit card information either to Us or Our third party payment processor. If You are directed to Our third party payment processor, You will be subject to terms and conditions governing the use of that third party’s service and We shall have no liability towards the same. Except for the payment of the total bill of the order, You shall not be liable to pay other amounts to the delivery person or any other party. 12. Failure to deliver for no fault of Us but due to the reasons like lack of information/authorization, then such Items shall be deemed to have been duly delivered. In such an event, You shall make payment for the same. 13. You may reject the Item and not be liable to make the payment, if: i. You have received the Item/ packaging in a damaged state or in a state not fit for human consumption, or ii. You have not placed the order. 14. We are the owner or the authorized user of all the intellectual property rights in the Platform and in the material published on it. All the works on the Platform are protected by copyright, patent and trademark laws and various other intellectual property rights. All such rights are hereby reserved. Any act including but not limited to modification, publication, passing off, exploitation, attempt to take any unfair advantage of the intellectual property rights in the Platform shall amount to infringement of Our intellectual property rights.